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Archive for the ‘Tania's Rant’ Category

I Was Here Yesterday. You Don’t Know More Than Me – Tania’s Rant

Tuesday, June 7th, 2011

You know, people can be ignorant. Common sense doesn’t seem so common anymore and the ability to look at the big picture seems to be a skill in short supply.

How is it that you assume your Guidebook, printed a year or more ago, and possibly written by a person who has never been to that destination, knows more about ‘dates and rates**’ than your Crew/Guide/Tour Leader who traveled through there last week or at least within the few months!?!? How does that even make sense to you?

I distinctly remember being in the middle of one of my last southbound trips through the Middle East, middle of Syria on the way out to the desert. After less than 3 weeks on the truck I lost it, completely. I asked my passengers for their Guidebooks (about 50% had them), put them in the fireplace, poured a bit of kerosene on them and lit the lot. Needless to say that was the last time I had to justify or explain any information I volunteered to the group.

Don’t get me wrong: I am not ‘anti guidebooks’. They serve their purpose to give you a overview of your destination, pretty good recommendations and some helpful advice. I particularly like the boxed text sections in the Lonely Planet – very interesting. But keep in mind that the Lonely Planets, Rough Guides, Bradts of the world are written as a guideline only and are as accurate as possible. But specific information about transport, times, days of the week, opening hours and prices should not be classed as set in stone.

Most Overland Crew are not qualified Guides and nor do they proclaim to be, advertised as such or what you signed up for on your overland trip. When you run a 5 week or 6 month trip through 5 – 15 different countries how can you be? Local Guides are hired almost everywhere to give you the in-depth tour of your chosen destination. This supports the local community as well as gives you a better local insight into the highlight you are looking at. (Never mind the legalities us foreigners have to deal with as well….)

HOWEVER, most Overland Crew make an effort to listen to these Local Guides and learn as much about as many places as possible. One, for their passengers sake, and 2, because most of them are truly interested themselves. They read the books, ask the locals, get enthusiastic about the history and if they can, pass the info onto you. Like the commercial guide books of the world, this is a good way for you to understand a brief history of the place, or specific points of interest, interesting facts and funny stories. All this historic information will be comparable to your guidebook.

What won’t be comparable to your guidebook is the ‘dates and rates**’ and that is where you ought to pay closer attention. Not only were your Overland Crew just there a few weeks ago, (for the 5th or 23rd or 66th time), they have checked it out with other Crew coming the opposite direction, or asked the local campsite/hotel owner if anything has changed, rung and confirmed their local Guide where necessary, and got their ‘ducks in a row’ before letting you know.

So when I say ‘the train to Aswan leaves at 10pm, we need to leave here at 9 to meet it’, don’t pull the whiny “but my guidebook saaaayyyss….” crap with me. If you think you know better, I’ll meet you in Aswan. We’ll be at the Funny Mummy Hotel on the main street – 24 hours before you.

Tania

** ‘Dates and Rates’: Generic travel industry term for dates and times for public transport, opening hours of sites etc. Rates refer to the current price of the item or entry ticket etc.

OA takes the Cross-Border Agency to task

Thursday, February 10th, 2011

OA General Manager Tania Wheeler

OA General Manager Tania Wheeler

Overlanding Africa General Manager and intrepid Overlander Tania Wheeler featured in the recent Travel Industry Review. She was quoted slating the Cross-Border Road Transport Agency for introducing legislation which effectively sought to block Overland Trucks and any vehicles not registered or licensed in South Africa from entering the country.

The confusion around the legislation caused huge upset when it was reported that some UK based Overland Tour Operators faced having to scrap some of their tours through South Africa after being denied permits.

“We need a clear list of guidelines or, if it is in fact a license issue, we need a way to comply… We will get whatever they want. We just need to know or be given another way to comply”

You can read the full article at Travel industry Review.

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South Africa’s Flawed Foreign Exchange Service

Monday, January 17th, 2011

As hundreds of tourists, travelers and locals enter and leave South Africa’s shores every year and with 2010 tourism still on everyone’s lips you would expect South Africa’s foreign exchange services and Banking options to be custom catered to assisting our lovely visitors.  You would be kidding yourselves!

I have just booked my very first Overlanding Truck tour through Southern Africa and with great excitement I am counting down the hours till I board the truck and set off to trail-blaze through all the great attractions Namibia, Botswana and Zimbabwe have to offer.

Imagine my horror then when I went to my local First National Bank Foreign Exchange Services Office (Bureau de Change) to exchange my Rands for some US $ and I was told that because I am not flying and do not have an air ticket I needed the vehicle registration papers of the truck that I was booked on? What? You are out of your mind – I duly replied!

After being redirected to an incompetent services consultant, who sat on the phone with the fat cat FNB foreign exchange bosses above her for another half an hour and had to be reminded three times that I did not actually own the truck but was going on a tour, I left the office muttering some unmentionables about how they should change First to, well you get the picture.

I then headed to Rennie’s Foreign Exchange Office having been told that I would not be asked for registration papers and that their customer service was excellent. Guess it was opposite day, not only was the staff surly and unhelpful but I was impolitely informed that they would not exchange my Rands for US $ because I was travelling to Namibia first and could get dollars there.

The more I tried to explain that I needed an upfront payment for my tour operator and wasn’t even sure whether we would be stopping near foreign exchange offices in Namibia, the more disinterested looking the faces became behind the counter.

In South Africa where tourism and travel is one of our largest economies and markets and where we just hosted one of the biggest international sporting events worldwide how is it that our foreign currency exchange services and options are this ridiculous? Surely we want our visitors and tourists to Southern Africa to spend as much money as possible when they come here? As for the customer service at First National Bank and Rennie’s Foreign Exchange, I vow to never enter your offices again!!!!

Keep Discovering.

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Serengeti Highway? What the H*LL are you thinking?

Friday, September 3rd, 2010

wildebeest migration serengetiIt’s the greatest threat in the Serengeti’s history — the government of Tanzania has approved a major commercial highway across the Serengeti National Park, in the direct path of ancient wildlife migration routes.

Now, I have met a lot of people in my 30 plus years, heard a lot of stories that make your eyes roll, and (after 10 years on a truck) have heard all the stupid questions I could ever want to hear. But this takes ’stupid’ to new heights.

Join the fight to stop this highway,  sign the petition and have your say...

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The History of Surfers